32275 32nd Ave S, Federal Way, Washington, 98001-9616, United States of America
At DaVita, we find that our best leaders are those who create an inspiring vision for the future, empowering their team to achieve success. Our ideal Manager, Clinical Operations enjoys tackling difficult problems and believes that the best way to solve them is through collaborative, team efforts. He/She takes ownership of results and instills accountability in those they lead and collaborate with; is a driven, strong communicator, relationship builder, and finds true fulfillment in challenging work!
Here's what you can expect as a Manager, Clinical Operations at DaVita:
This role supports and oversees a team of Authorization Coordinators, on our broader Clinical Pharmacy Management Team!
[ LOCATION: REMOTE ]
Essential Duties and Responsibilities:
- Lead a group of hourly teammates who are responsible for obtaining, reviewing and organizing information, for our broader Clinical Pharmacy Management team
- Ensure teammates meet objectives in a timely manner, while measuring success, identifying trends and continuously improving processes and systems
- Organize, monitor, evaluate, and manage workflow
- Provide leadership consistent with DaVita values, while developing teammates and a positive culture
- Strong problem-solving abilities to take complex issues, develop detailed plans, and coordinate execution
- Communicate metrics and align teammate performance with success
- Weekly teammate 1:1
- Identify new areas of opportunity to implement new clinical and risk adjustment initiatives
- Address teammate relations issues appropriately and in a timely manner
- Manage all teammate employment activity such as hiring, promoting, job performance, and disciplinary actions with appropriate approvals as required
- Serves as a subject matter expert as needed for teammates with a solid understanding of medical records policies, practices, and regulations related to the team’s business and technical processes
- Understands regulatory guidelines and operates within the guidelines to mitigate risk to the business
Education and Experience:
- Bachelor’s Degree Required
- Prior experience leading a team
- At least 5 years of experience managing a team in following areas in a healthcare setting:
- Pharmacy experience preferred
- Experience with training, developing and leading/coaching a team of 10+
- Highly organized with a strong attention to detail
- Proven ability to develop and foster a positive, fulfilling work environment
- Experience working in highly matrixed organization
- Ability to work within a fast-moving work environment
- Excellent verbal, written and presentation communication skills
What We’ll Provide
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
· Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
· Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
· Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
#LI-CM5
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
$68,400.00 - $100,400.00 / year
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
