Senior Epic Application Analyst

Job Summary: The senior application analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education: High school diploma or GED. Bachelor's degree strongly preferred.

Licensure, Registration and/or Certification: Epic certification in assigned application module(s) required.

Work Experience: 5 - 7 years related experience.

Knowledge, Skills and Abilities: Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills.

Essential Functions and Responsibilities: Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Develop creative ideas and take innovative action to achieve planned goals and objectives. Utilize multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Provide ongoing support and coaching in a constructive manner to increase the effectiveness of other members of the project team. Act as a go-to resource for colleagues with less experience; may lead small project teams or work groups. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Perform a lead role with project teams or work groups. Perform a major role in complex software upgrades. Act as a technology subject matter expert and clearly communicate technical concepts as appropriate to supported users and leadership. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job.  This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

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