Offer summary
Qualifications:
High school diploma or equivalent, Previous experience in customer service preferred, Excellent communication and interpersonal skills, Strong problem-solving abilities, Proficiency in Microsoft Office and software.
Key responsabilities:
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about services
- Resolve complaints and issues for satisfaction
- Collaborate with team to improve processes
- Stay updated on product knowledge and policies