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Customer Service Representative

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Florida (USA), New Jersey (USA), United States

Offer summary

Qualifications:

High school diploma or equivalent, Previous experience in customer service preferred, Excellent communication and interpersonal skills, Strong problem-solving abilities, Proficiency in Microsoft Office and software.

Key responsabilities:

Respond to customer inquiries via phone, email, or chat
Provide accurate information about services
Resolve complaints and issues for satisfaction
Collaborate with team to improve processes
Stay updated on product knowledge and policies

Performing Arts Consultants TPE https://www.usafest.org/

11 - 50 Employees

See more Performing Arts Consultants offers

Job description

Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing them with support, information, and solutions to enhance their experience with our services.

*Key Responsibilities:*

- Respond to customer inquiries via phone, email, or chat in a timely manner.

- Provide accurate information about services.

- Resolve complaints and issues, ensuring customer satisfaction.

- Collaborate with team members to improve customer service processes.

- Stay updated on product knowledge and company policies.

*Qualifications:*

- High school diploma or equivalent; further education is a plus.

- Previous experience in customer service or a related field preferred.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and attention to detail.

- Proficiency in Microsoft Office and customer service software.