Offer summary
Qualifications:
Associate's Degree or commensurate experience required, 1+ years prior collections or recovery experience required, Knowledge of CFPB and FDCPA regulations preferred, Understanding of charge off and repossession processes, Proficient computer skills for various systems.
Key responsabilities:
- Contact members to collect on loans
- Negotiate payment arrangements and settlements
- Monitor compliance of payment plans and escalate if needed
- Maintain detailed records of communication regarding accounts
- Prepare reports on collection activities and analyze recovery performance