Offer summary
Qualifications:
High School Diploma required, Part-time college enrollment in technical discipline, GPA of 3.0 or above, 0-1 years technical operations experience, Familiarity with SQL and Oracle preferred.Key responsabilities:
- Provide technical support via phone/internet
- Resolve complex client technical problems
- Log inquiries in management database
- Maintain product knowledge and service processes
- Communicate effectively with team members