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Site Reliability Engineer (SRE)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3-5 years in SRE, DevOps, or software engineering, Familiarity with AWS Cloud IaaS management, Experience with Infrastructure as Code (Terraform), Proficiency in Docker and container tools, Coding experience in Bash, Python, Golang.

Key responsabilities:

Assist the engineering team in code delivery
Design and maintain infrastructure as we grow
Develop monitoring and performance dashboards
Document processes and automate manual tasks
Ensure compliance with security commitments

CaptivateIQ Scaleup https://www.captivateiq.com/

201 - 500 Employees

HQ: San Francisco

See more CaptivateIQ offers

Job description

Job Description:

CaptivateIQ, the agile commission solution, enables companies to consistently align revenue teams with evolving business goals.

Combining flexibility with ease of use, CaptivateIQ offers the ability to build any commission plan, save time in payout processing, and motivate sales reps to achieve revenue targets through real-time visibility.

We’ve grown over 3x by all measures in the past year – including revenue, customers, and employees – and we’re searching for more great folks such as yourself to help us transform the world of commission management.

About the role

The Site Reliability Engineering team in CaptivateIQ operates across the engineering organization, supporting our development teams by providing them with the tools and processes they need to get their job done well. We ensure that the service provided by our product is great for the paying customers and when it isn’t we ensure that the business is well informed. We do this by providing infrastructure, platform, reliability, and observability support to our internal customers to help them make the product great.

The team are thoughtful and pragmatic engineers who balance doing things right versus doing things right now. We invest in iterative efforts to refine or pivot our work, deliver real-world results, and reflect on the process in order to improve it incrementally. We are fully remote and invest in written communication for long term institutional memory while valuing the synchronous time we have together in order to build and strengthen our relationships.

We are primarily interested in candidates who are located in the Central or East Coast US time zones.

Responsibilities:

Help the engineering team to deliver safe, reliable code to production

Design, develop and maintain our infrastructure as we grow

Develop monitoring and dashboards to ensure visibility our application’s performance and stability

Partner with delivery teams to design and implement reliable and resilient services in the cloud

Create written documentation, runbooks, and designs, to accelerate learning and troubleshooting

Automate existing manual processes to reduce toil

Ensure CaptivateIQ exceeds compliance and security commitments

Requirements:

3 - 5 years of experience in an Software Engineer, SRE or DevOps role

Familiarity with AWS and Cloud IaaS management

Experience with Infrastructure as Code (We use Terraform)

Strong communication and organizational skills

Experience with Docker, containers, and container tools (ECS, Nomad, Kubernetes)

Experience with writing code (Bash, Python, Golang)

Experience contributing to DexEx and related projects.

Bonus Points:

Experience in building web applications

Experience with PostgreSQL and RDS

Experience with Redis and ElastiCache

Experience in a regulated environment (e.g., HIPAA, PCI)

Experience with SOC2 audits and controls

Benefits:

(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents

Flexible vacation days and quarterly mental health days so you can recharge

Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)

One time work from home stipend & annual stipends for professional development and caretaking

Virtual team lunches to keep you connected

(US-ONLY) 401k plan to participate in and save towards the future

Newest Apple products to help you do your best work

Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice to Prospective Candidates:

Only emails from @captivateiq.com should be trusted.

We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:

Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.

Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.

Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.

Ask candidates to make a payment in order to be considered for a position.

Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.

Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States