The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
Minimum Qualifications
- 10 years of experience or equivalent in a product management role
- Undergraduate degree or equivalent competency in information technology, business management, marketing or a related field
- Demonstrated expertise in leading and developing a self-organizing team
- Demonstrated ability successfully implementing strategic objectives at the team level with shifting timelines, staffing and dependencies
- Demonstrated ability influencing, negotiating with and gaining buy-in from senior leadership and partnering teams
- Demonstrated expertise advocating on behalf of team members and projects using deliberate, accurate and persuasive language
- Extensive knowledge of modern software development practices and concepts, such as product scalability
- Extensive knowledge of people leadership practices, such as change management, recruiting, hiring, performance management and compensation administration
- Extensive knowledge of software delivery, design and data roles and the responsibilities of each
Preferred Qualifications
- Graduate degree or equivalent experience in information technology, business management, marketing or a related field
- Demonstrated ability mentoring and training leaders
- Demonstrated ability setting and accomplishing strategic objectives that span multiple teams
- Knowledge of supported business areas
- Experience with the fintech industry
Job Summary
As the Director of Digital Mortgage Operations, Digital Product Management you will oversee the entire product lifecycle, from ideation to launch, ensuring alignment with business goals and user needs. You will be responsible for setting product vision and leading a team to achieve that vision. Other responsibilities include close collaboration with cross-functional teams, including engineering, design, research and sales, in order to deliver innovative and high-impact digital solutions. The ideal candidate has a strong background in product management, exceptional leadership skills and a deep understanding of fintech market trends, consumer behavior and technology.
Responsibilities
- Lead and manage a team of digital product managers
- Guide the relentless improvement of operations and delivery of business value
- Understand product strategies and maintain awareness of broader changes that impact the digital product management teams
- Establish a culture of product success through analysis, data-driven experimentation, hypothesis testing, measurement and client satisfaction
- Ensure adoption of product management best practices and processes
- Recognize trends affecting delivery goals and support teams’ short- and long-term resolutions, removing systemic roadblocks when necessary
- Recommend trends and changes in the broader design, technology, business and regulatory landscapes
- Share insights from multiple teams to support strategic organizational planning
- Develop short-, mid- and long-term key results with multiple teams to achieve objectives
- Collaborate with leadership to support team member onboarding and growth
- Identify, implement and drive adoption of best practices within the leadership community
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine’s Companies That Care List in 2022 and recognized as #7 on Fortune’s list of the 100 Best Companies to Work For in 2022.
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group. We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members.
Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We offer opportunities to all job seekers including individuals with disabilities and provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law. If you need a reasonable accommodation to assist with your job search, application for employment, or interview, please visit our FAQ page at www.myrocketcareer.com/how-we-hire/faqs/ for details on how to contact our team.
Colorado, New York City, Jersey City, California, D.C and Washington Candidates Only. The salary range for this position is one hundred thirteen thousand dollars to two hundred thirty-six thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.
