Remote Licensed Insurance Agent - Healthcare

Job Overview

Join our dynamic team as a Licensed Healthcare Insurance Agent, where you will play a pivotal role in guiding clients through their health insurance options in a remote capacity. You will leverage your expertise to enhance individuals’ understanding of available coverage, ensuring they make informed decisions tailored to their health and financial situations.

Key Responsibilities

• Assist clients in navigating their healthcare coverage choices, providing personalized advice on the best products and services that meet their unique needs.
• Handle both incoming inquiries and proactive outbound calls to guarantee a seamless customer experience throughout the entire service journey.
• Respond to client inquiries with empathy and active listening, addressing their concerns and providing efficient, thoughtful solutions.
• Identify opportunities for product upgrades and additional services to enhance customer satisfaction and coverage.
  
  

Required Skills

• Strong customer service orientation with a genuine enthusiasm for helping others.
• Excellent communication skills, including active listening and the ability to convey information clearly.
• Sales proficiency, with a proactive mindset towards identifying and fulfilling customer needs.
• Familiarity with health insurance products is preferred.
  
  

Qualifications

• A current health insurance license in your state of residence is mandatory.
• Preferred: At least six (6) months of sales-related experience.
• A commitment to upholding patient confidentiality in accordance with HIPAA regulations.
• A high school diploma or equivalent is required.
  
  

Career Growth Opportunities

We are committed to fostering a culture of professional development, where you can advance your career through continuous learning and skill enhancement in the healthcare insurance sector.

Company Culture and Values

Our organization values compassion, excellence, and teamwork, creating an environment where employees are encouraged to support one another and strive for the highest standards in customer service.

Employment Type: Contractor