Payroll System Specialist

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions.  

We’re recruiting for a Payroll System Specialist to join us. We’re offering a competitive base salary. You will support the current functionality across the Payroll systems and assist in enhancing the ways of working alongside the System Managers and Implementation subject matter expert. Undertaking testing requirements and system checks to ensure accuracy, resilience and process optimisation. All supporting the agreed service levels, aligning to CS quality standards, regulatory requirements and L&Gs polices.

What you'll be doing:

Developing the existing payment process/systems to accommodate ongoing changes/new customer requirements. Facilitating the specification of business change requirements to payroll systems liaising with the appropriate change agents 

Undertaking appropriate user testing and validating changes to payroll systems, supporting the implementation of changes, including communicating with the operational team and hyper-caring impacted processes 

Providing technical support to internal customers, recommending solutions to complex payment problems

Project Support - (system, process, regulatory) Support the creation and embedding of business testing, ensuring operational support validating accuracy of changes and safeguarding operational processes

Monitoring and managing all payroll non-production environments to conduct regular reviews of data and functionality (Preprod, Test/Development)

Undertaking appropriate system reviews as required. Conducting disaster recovery testing, contingency reviews to ensure business resilience and infrastructure monitoring.

Consumer Duty- Ensuring that the principles of Conduct Risk are embedded into your day-to-day operations to deliver good customer outcomes at all times. Ensuring that all business processes and internal controls within your role are designed and performed in a way that delivers good customer outcomes and demonstrates effective management of Conduct Risk

Who we're looking for:

• Basics of processing payroll and reconciliations
• Strong testing & project delivery 
• Analytical mindset across system functionality and defects management. 
• Awareness of Payroll regulatory/risk
• Experience in a similar environment working on multiple projects and all levels of testing for example -  SIT, BAT, PA
• Initiative – Trouble shooting and issue resolution
• Prioritisation (MoSCoW)
• Planning/Organisation of testing
• Excel

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.