Offer summary
Qualifications:
1-2 years in customer or technical support, Basic understanding of payment gateways, Strong written and verbal communication skills, Experience with ticketing systems, Fluent in English and Ukrainian.Key responsabilities:
- Provide first and second-line support to clients
- Troubleshoot payment transactions and inquiries
- Log and escalate complex issues as needed
- Ensure timely responses and maintain satisfaction
- Collaborate with internal teams for seamless experience