Senior Technology Analyst-D365 F&O

Job Description

JOB DATA

JOB TITLE: Senior Infrastructure Specialist-D365 F&O

Job Summary

The Systems Administrator is responsible for managing and maintaining Argano's IT infrastructure, including servers, networks, and storage systems. They ensure the reliability, performance, and security of all systems to support the company's operations. They establish web system specifications by analyzing access, information and security requirements and designing system infrastructure.

Key Responsibilities

• Troubleshoot and resolve client care tickets at the senior consultant level:
• Review inbound cases
• Actively chase and track updates on work from internal customers
• Ensure progression and escalate as required
• Responsible for the analysis, configuration, and maintenance of the Microsoft Dynamics 365 Finance & Operations (D365 F&O)
• Support D365 F&O features including but not limited to System / Workflows /
• Configuration (including UI form development)/Security (including User Management) / Reporting dashboards
• Create and Maintain D365 F&O Environments / Batch Jobs / Security Roles. (Security Roles Assignment) / Business Process Workflow
• Managing DevOps Pipeline & Task
• Managing the code movement between environments
• Work collaboratively with team members to troubleshoot and resolve D365 F&O Issues. Managing the code d -eployment from QA, UAT & Production environments
• Help team ensure compliance with IT policies and procedures
• Collaborate with developers, integrators, and business partners for system enhancements upgrades
• Skilled with knowledge transfers handoffs (e.g., support transition knowledge)
• Ability to support troubleshoot complex integrations and data
  
  

Desired Skill Set

• Five (5)+ years of experience in D365 F&O Application Support
• Knowledge on Project Management or Ticketing System (e.g., Azure DevOps, JIRA, ServiceNow)
• Strong interpersonal and communication skills.Effective multitasker who can work on a variety of competing tasks at the same time
  
  

Qualification

• Bachelor's Degree in Accounting, Information Systems Management, Computer Science, or related field
  
  

Experience working with a multicultural and/or multilingual team across several time zones

• Microsoft D365 Certification MB-300
• Working knowledge of Power Platform
  
  

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.