Tech Director (He/She/They)

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

IT @ Trafilea: IT professionals work on modern tech stack and collaborate with cross-functional teams to build high-performance, scalable e-commerce platforms that drive the growth of the company's portfolio of brands. They work on projects ranging from designing ReactJS components in our library to complex AI models at the core of our applications and integrations

We are looking for a Tech Director who will be responsible for driving the strategy and the design of the solutions and being hands on in leading the team in development, troubleshooting and production of a reliable scalable technical solution. Drive the innovation and the operation at a high level, focused in the future and bringing continuous improvement in the technology area.

Expected outcomes & responsibilities

Build a World-class IT team to 10x our actual company and operations:

• Department/Division product Org. Charts: work closely with PBP and Organization Design Squad to guarantee future org. Charts are updated and defined with a 12-18month horizon in mind, covering all the IT verticals.

• Meeting schemes: work closely with the Process & PMO Team to improve internal communication within IT Leadership & interaction between business stakeholders and IT department.

• Culture: Build a Strong Growth Product Culture around Trafilea core values and purpose, evangelizing tech teams.

• Execute talent development plans for most promising Tech Talents in collaboration with our Talent & Culture team.

• Develop in collaboration with IT & TA a strategic plan for talent attraction, providing a clear overview about the main priorities. 

• Personalize technology with prediction capabilities to optimize interactions with our audiences.
  

• Guide teams to automate their software testing needs for achieving greater speed, reliability and efficiency.

• Transform our Checkout & CMS into an Efficient & Flexible CMS solution for Scalability (At the moment: Shogun).

• Ensure the technological API connections and on-time data gathering and processing.

• Partnership with BI to improve current dashboards being used by IT Leads to better keep track of the main KPIs, in order to improve performance of the tech teams and bring accountability to tech leaders.