Product Manager

Acoustic Connect enables our users to create customized customer experiences across digital channels using AI-powered campaign automation. The Acoustic Product Manager (PM) plays a crucial role in gathering the business, functional, and technical requirements needed to implement new features within Acoustic Connect. The PM is responsible for prioritizing the roadmap, outlining a vision for the design of new features, and acting as a liaison to Engineering and QA to direct the day-to-day efforts of the development team. The PM will lead the development team in reimagining how marketers can create highly personalized 1-1 messages in a multichannel environment.

What You will do:

• Become an expert in how marketers create personalized experiences.
• Keep up to date with the latest market adoption, features, and updates across different channels of message and content creation such as Email, SMS, Push, and over-the-top channels such as WhatsApp.
• Act as the Agile product owner for a development squad.
• Work with other PMs and project stakeholders to define and document the roadmap for the team. Ensure that the direction is communicated to the engineers and QA analysts on the team. Coordinate with UX Design and Information Architects to ensure all requirements and artifacts are complete and consistent.
• Create a detailed backlog of epics, stories, and tasks based on current initiatives and objectives. Facilitate scrum ceremonies to groom the backlog and plan upcoming sprints based on product requirements.
• Work with the team to communicate issues encountered during development and proactively resolve issues ensuring that customer needs continue to be addressed.
• Launch new features and ensure that the business is prepared to support them. This includes training customer-facing teams on new features and ensuring that documentation on new functionality is accurate and written for our audience.

Requirements

• At least 2 years of product management experience working with engineering teams to set requirements for software products.
• A creative and out-of-the-box thinker on how to reimagine marketing communications.
• An understanding of traditional and new requirements elicitation, analysis, specification, verification, management practices, and the ability to apply them in practice.
• Experience collaborating with designers (user experience and information design).
• Experience with Agile Development or Scrum methodology.
• Excellent English skills.

Nice to Have:

• Domain experience with Marketing communication platforms or marketing channels (Preferred).
• Experience with mobile push notifications and mobile app frameworks (Preferred).
• Ability to see things in an abstract wider contex.

Even if you don't meet all the criteria, we still want to hear from you if you're interested in a career in software development.

Benefits

• A position where you can make a direct impact on our product while understanding the big picture.
• a choice between remote or hybrid work from our office in Gdansk Oliwa (with parking spaces available to everyone) and flexible working time.
• a choice of a MacBook Pro or a Windows PC.
• private medical insurance including dental care.
• life insurance.
• meal allowance.
• Multisport card.

We are striving to ensure that our recruitment process is efficient and tailored to the needs of candidates.