Offer summary
Qualifications:
BS degree in Computer Science or similar, Experience supporting enterprise customers, Expert-level troubleshooting and problem-solving skills, Experience with Linux, AWS, Azure, Networking, Regex and JS experience is a plus.
Key responsabilities:
- Develop technical understanding of Cribl Stream
- Provide extraordinary support to Enterprise customers
- Research, diagnose and troubleshoot customer issues
- Document knowledge for knowledge base and forums
- Ensure proper recording and closure of all issues