GERMAN Speakers Needed for Call Center in Greece - Flight + 4 Weeks Hotel

Patrique Mercier Recruitment is excited to expand our team with the addition of German Speakers for a call center located in beautiful Greece! We offer an enticing relocation package that includes your flight and complimentary accommodation for 4 weeks to help you settle in comfortably.

In this role, you will be the main line of support for our German-speaking clients, providing outstanding customer service through various communication channels. Your ability to resolve issues and answers inquiries will play a crucial role in maintaining high customer satisfaction levels.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat
• Actively listen to customer concerns and deliver effective solutions
• Document all customer interactions accurately, following up as necessary
• Collaborate with team members to improve service quality and efficiency
• Stay informed about the company’s products and policies
• Adhere to the company’s guidelines and standards for customer engagements

Requirements

• Fluency in German and English, both written and spoken
• No previous experience required; full training will be provided
• Strong communication skills with a focus on customer engagement
• Ability to handle stressful situations with a calm demeanor
• Willingness to learn and work effectively in a team-oriented environment
• Detail-oriented and committed to providing high-quality service
• Basic computer skills and experience with customer support systems
• Willingness to relocate to Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )