Offer summary

Qualifications:

Fluent in Swedish and English, Previous customer service experience preferred, Strong problem-solving abilities, Ability to work in dynamic environment, Willingness to relocate to Greece.

Key responsabilities:

Deliver excellent customer service to clients

Handle inquiries via phone, email, chat

Resolve customer issues professionally

Maintain knowledge of products and services

Document interactions for quality assurance

Job description

Are you a Swedish speaker eager to kickstart your career in an exciting new location? Patrique Mercier Recruitment PT is delighted to offer Swedish Speaking Customer Service roles in Greece, complete with a fully paid relocation package! This is your chance to work in a vibrant and dynamic environment while enjoying the beauty and culture that Greece has to offer.

As a Swedish Speaking Customer Service Representative, you will serve as the main point of contact for our Swedish-speaking clients, providing them with exceptional support and assistance. Your responsibilities will include managing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. This role is perfect for individuals who are passionate about delivering top-notch customer service and are excited to make a positive impact. Join our team and take advantage of a fully supported relocation process as you embark on this wonderful opportunity!

Responsibilities

Deliver excellent customer service to Swedish-speaking clients.
Handle customer inquiries through phone, email, and chat channels.
Effectively resolve customer issues and complaints in a professional manner.
Maintain thorough knowledge of products and services to assist clients accurately.
Document customer interactions and feedback for quality assurance.
Work collaboratively with team members to enhance overall customer satisfaction.
Participate in ongoing training to further develop skills and product knowledge.

Requirements

Fluent in Swedish (both spoken and written) with strong communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service or a similar role is a plus.
Excellent problem-solving abilities and the capacity to manage diverse customer needs.
Ability to thrive in a fast-paced and dynamic work environment.
A positive attitude with a genuine passion for assisting others.
Willingness to relocate to Greece and immerse yourself in a new culture.

Benefits