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Italian Speaking Customer Service roles in Greece - Fully Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Italian (spoken and written), Proficiency in English (spoken and written), Previous experience in customer service preferred, Strong problem-solving ability, Willingness to relocate to Greece.

Key responsabilities:

  • Deliver exceptional customer service to clients
  • Handle inquiries via phone, email, and chat
  • Resolve complaints promptly and professionally
  • Document customer interactions for improvement
  • Participate in training to enhance skills
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Are you an Italian speaker seeking an exciting career move in a beautiful setting? Patrique Mercier Recruitment PT is pleased to offer Italian Speaking Customer Service roles in Greece, complete with a fully paid relocation package! This is your chance to work in a dynamic environment while enjoying Greece's stunning landscapes and rich cultural heritage.

As an Italian Speaking Customer Service Representative, you'll be the key point of contact for our Italian-speaking clients, providing them with outstanding support and assistance. Your responsibilities will include managing inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication. This role is ideal for individuals passionate about exceptional service and eager to make a difference. Join our team and take advantage of a fully supported relocation process as you embark on this exciting opportunity!

Responsibilities
  • Deliver exceptional customer service to Italian-speaking clients.
  • Handle customer inquiries through phone, email, and chat channels.
  • Resolve customer complaints and issues promptly and professionally.
  • Maintain a thorough understanding of products and services to assist clients effectively.
  • Document customer interactions and relevant feedback for continuous improvement.
  • Work collaboratively with team members to enhance overall customer satisfaction.
  • Participate in training sessions to improve skills and product knowledge.

Requirements

  • Fluent in Italian (both spoken and written) with strong communication skills.
  • Proficient in English, both spoken and written.
  • Previous experience in customer service or a related field is a plus.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • A positive attitude and a genuine desire to assist others.
  • Willingness to relocate to Greece and immerse yourself in a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Customer Service

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