Job description

Are you a Czech speaker with a passion for customer service? Patrique Mercier Recruitment PT is delighted to present an exceptional opportunity for a Czech Speaking Customer Support Agent Specialist position based in Greece, complete with a generous relocation package! This is your chance to grow your career in a stunning location while experiencing the rich culture and history of Greece.

In this key role, you will be responsible for providing outstanding support to our Czech-speaking clients. As a Customer Support Agent Specialist, your day-to-day tasks will include managing inquiries, resolving issues, and ensuring an unparalleled customer experience. If you are dedicated to helping others and enjoy working in a vibrant, fast-paced environment, this role is perfect for you. Join our enthusiastic team and embark on this exciting adventure!

Responsibilities

Deliver exceptional customer support to Czech-speaking clients.
Respond to inquiries through phone, email, and chat in a timely and professional manner.
Efficiently troubleshoot and resolve customer issues to ensure satisfaction.
Stay updated on product knowledge to provide accurate information to clients.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance overall customer experience.
Engage in ongoing training and development for professional growth.

Requirements

Fluent in Czech (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in customer support or a related field is preferred.
Strong problem-solving abilities and the capacity to handle diverse customer inquiries.
Able to work effectively in a remote setting.
A positive attitude and a passion for providing excellent customer service.
Willing to relocate to Greece and embrace a culturally rich experience.

Benefits