Czech Speaking Customer Support Agent Specialist in Greece Relocation pkg incl.

Are you a Czech speaker with a passion for customer service? Patrique Mercier Recruitment PT is delighted to present an exceptional opportunity for a Czech Speaking Customer Support Agent Specialist position based in Greece, complete with a generous relocation package! This is your chance to grow your career in a stunning location while experiencing the rich culture and history of Greece.

In this key role, you will be responsible for providing outstanding support to our Czech-speaking clients. As a Customer Support Agent Specialist, your day-to-day tasks will include managing inquiries, resolving issues, and ensuring an unparalleled customer experience. If you are dedicated to helping others and enjoy working in a vibrant, fast-paced environment, this role is perfect for you. Join our enthusiastic team and embark on this exciting adventure!

Responsibilities

• Deliver exceptional customer support to Czech-speaking clients.
• Respond to inquiries through phone, email, and chat in a timely and professional manner.
• Efficiently troubleshoot and resolve customer issues to ensure satisfaction.
• Stay updated on product knowledge to provide accurate information to clients.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance overall customer experience.
• Engage in ongoing training and development for professional growth.

Requirements

• Fluent in Czech (both spoken and written) with excellent communication skills.
• Proficient in English, both spoken and written.
• Experience in customer support or a related field is preferred.
• Strong problem-solving abilities and the capacity to handle diverse customer inquiries.
• Able to work effectively in a remote setting.
• A positive attitude and a passion for providing excellent customer service.
• Willing to relocate to Greece and embrace a culturally rich experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )