Offer summary
Qualifications:
Fluent in Danish (written and spoken), Proficient in English for teamwork, Previous customer service experience preferred, Exceptional problem-solving abilities, Comfortable working in a fast-paced environment.
Key responsabilities:
- Provide outstanding customer service via phone, email, and chat.
- Respond to customer inquiries timely and efficiently.
- Handle customer complaints with professionalism and empathy.
- Maintain documentation of customer interactions.
- Collaborate with team members to enhance service delivery.