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GERMAN Speakers Needed for Call Centers in Greece - Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, No prior experience needed; full training provided, Basic computer proficiency and familiarity with support software, Valid European Passport or ID.

Key responsabilities:

  • Assist customers through phone, email, and chat
  • Listen to client concerns and provide solutions
  • Document customer interactions and ensure follow-up
  • Collaborate with team members to enhance service
  • Stay updated on company offerings and policies
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is actively searching for motivated German Speakers to join various call centers in Greece! We offer a paid relocation package to facilitate your move, ensuring you can enjoy an enriched life in the beautiful settings of Greece while working in a dynamic environment.

As a German Speaker, you will be instrumental in delivering exceptional customer service, engaging with German-speaking clients to address their inquiries and provide solutions to any challenges they may face. Your dedication to service excellence will contribute to a positive customer experience.


Key Responsibilities
  • Assist German-speaking customers through phone, email, and chat with inquiries and issues
  • Effectively listen to client concerns and deliver appropriate solutions
  • Document customer interactions and ensure follow-up as necessary
  • Work collaboratively with team members to enhance service delivery
  • Keep up-to-date with company offerings, products, and policies
  • Adhere to provided protocols and standards for customer interaction

Requirements

  • Fluency in German and English, both written and spoken
  • No prior experience needed; full training will be provided
  • Excellent communication skills with a customer-centric focus
  • Capability to manage high-pressure situations effectively
  • Enthusiastic attitude towards learning and teamwork
  • Attention to detail and commitment to delivering quality service
  • Basic computer proficiency and familiarity with support software
  • Willingness to relocate to Greece
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Computer Literacy
  • Calmness Under Pressure
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills

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