Offer summary
Qualifications:
Fluent in Finnish, both spoken and written, Proficient in English, both spoken and written, Prior experience in customer service preferred, Strong analytical and problem-solving abilities, Ability to work in a multicultural environment.
Key responsabilities:
- Deliver outstanding customer support to Finnish-speaking clients
- Manage interactions via phone, email, and chat
- Proactively resolve customer complaints for satisfaction
- Stay informed about product offerings and promotions
- Document and track customer interactions for quality assurance