Chapter Lead, Digital Backend

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

Senior Engineering Manager – Chapter Lead, Digital Backend, reports to Director of Engineering, Digital Backend Chapter. As the leader of our API software engineering team, you will be responsible for guiding the team in achieving functional expertise and delivering high-quality services for our mobile, web, and third-party integrations. This is an exciting opportunity for you to play a critical role in transforming our digital backend services, working closely with our Technical Leads, MCX, and Architecture teams.

Accountabilities & Responsibilities:

• Support the hiring and management of our digital backend services technology software engineering team, being a critical participant in their career growth.
• Provide the team with a roadmap in implementing software engineering practices for higher code quality.
• Help your team become better software developers and prepare them for bigger challenges.
• Be a practitioner and evangelist of DevOps, Test and Learn cultures.
• Drive professional development through technology, skill sets and tools to foster professional growth among our software engineers, resulting in improved productivity and high-quality outputs.
• Drive individual performance evaluations by defining standards and conducting assessment, as well as gathering feedback from Tech Leads and other stakeholders.
• Define quality and testing standards (e.g., attributes of well written code, test frameworks to use, measures of quality, etc.).
• Support Product Managers, Tech Leads and Senior Tech Leads in sourcing the right technical talent for squads and matching skill needs with capacity.
• Develop resourcing forecasts for software engineers assigned to digital backend technology projects.
• Define skillsets and identify libraries, tooling and frameworks that improve engineering productivity.
• Build community and knowledge sharing opportunities within the different engineering chapters.
• Lead efforts to drive continuous improvement in delivery speed, quality, value and applied innovation.

"The salary range for the role is $146350 - $186590 per year." 

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• 7+ years of C Sharp, Java, or similar software development experience, with knowledge of Agile software development process.
• Experience in partnering with product and program management teams.
• A bachelor's degree in computer science or equivalent combination of technical education and work experience.
• Must be able to clearly articulate goals, expectations, and provide feedback to team members. Strong communications skills are required to build trust and foster collaboration within the chapter, as well as facilitate effective communications with stakeholders outside of the team.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• A deep understanding of the technical aspects of software development including coding languages, software architecture, database design, and other technical areas relevant to the team’s work.
• Proficiency in goal setting, prioritization, delegation, and performance management. Ability to motivate team members and create a positive team culture.
• Ability to navigate complex matrix organization structures.

Preferred Qualifications

• 3+ years of people management experience a plus
• Experience leading a team of 7+ engineers a plus
• Proficiency in the latest microservice and API architectures and technologies a plus.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.