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Lead Data Analyst, Product at hims & hers

unlimited holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Salary: 
160 - 190K yearly
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

8+ years of analytics experience, 5+ years of A/B testing experience, Strong SQL and programming skills in Python, SAS, or R, Advanced knowledge of statistics and experimental design, Experience with data visualization tools like Looker or Tableau.

Key responsabilities:

  • Design experiments and analyze results
  • Deliver clear analyses for non-technical audiences
  • Collaborate across teams to enhance customer experience
  • Segregate users based on different attributes
  • Align analytics with business objectives for value creation
hims & hers logo
hims & hers Health, Sport, Wellness & Fitness SME https://www.forhims.com/
501 - 1000 Employees
About hims & hers
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.
See more hims & hers offers

Job description

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

As a Manager of Product Analytics, you and your team will shape the customer experience through high-quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, designers, and engineers in a fast-paced collaborative environment. Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.

You Will:
  • Design experiments and provide actionable and scalable recommendations from the results
  • Deliver in-depth analyses that are statistically sound and easily understood by non-technical audiences
  • Work with your team to curate the experimentation roadmap for the product and growth teams
  • Enable data self-service by designing templates that are easy to understand using relevant KPIs
  • Collaborate across analytics, engineering, and growth teams to improve the customer experience
  • Distill your knowledge of tests into playbooks that can be implemented and utilized to help us transform our digital experience
  • Identify causal relationships in our data using advanced statistical modeling
  • Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
  • Align analytics initiatives with broad business objectives to build long-term value
  • Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product and growth team
You Have:
  • 8+ years of analytics experience
  • 5+ years of experience in A/B testing
  • Experience working with subscription metrics
  • A strong work ethic and the drive to learn more and understand a problem in detail
  • Strong organizational skills with an aptitude to manage long-term projects from end to end
  • Expert SQL skills
  • Extensive experience working with data engineering teams and production data pipelines
  • Experience programming in Python, SAS, or R 
  • Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference 
  • Development and training of predictive models
  • Advanced knowledge of data visualization and BI in Looker or Tableau
  • Ability to explain technical analyses to non-technical audience
A Big Plus If You Have:
  • Advanced degree in Statistics, Mathematics, or a related field
  • Experience with price testing and modeling price elasticity
  • Experience with telehealth concepts
  • Project management experience 
  • DBT, airflow, and Databricks experience
Our Benefits (there are more but here are some highlights):
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

An estimate of the current salary range for US-based employees is
$160,000—$190,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Health, Sport, Wellness & Fitness
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Python (Programming Language)AnalyticsSQL (Programming Language)Price ChecksStatistical InferenceProject ManagementTelehealthR (Programming Language)Apache AirflowExperimental DesignData VisualizationSAS (Software)DatabricksStatisticsData ModelingBusiness IntelligenceA/B Testing

Other Skills

  • Organizational Skills
  • Verbal Communication Skills
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