Polish speaking customer service representative - Relocation to Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Polish Speaking Customer Service Representative willing to relocate to Greece. If you are dedicated to providing exceptional customer service and are fluent in Polish, we invite you to apply!

In this role, you will be the first point of contact for our Polish-speaking customers. You will handle inquiries, resolve issues, and ensure a seamless customer experience. Your communication skills and commitment to service excellence will be vital to our success.

Key Responsibilities

• Manage customer inquiries via phone, email, and chat in Polish and English
• Provide accurate information on products and services, and assist with order placements
• Effectively resolve customer complaints in a professional manner
• Document customer interactions meticulously to ensure follow-up actions
• Work collaboratively with team members and other departments to enhance service quality
• Stay updated on company products and policies to provide accurate assistance

Requirements

• Fluency in Polish and English, both written and spoken
• Previous experience in customer service is advantageous
• Exceptional communication and interpersonal skills
• Strong problem-solving abilities and a proactive approach to customer satisfaction
• Able to prioritize and manage multiple tasks efficiently
• Detail-oriented with a focus on delivering high-quality service
• Comfortable using computer systems and customer service software

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )