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German Speaking Customer Support Specialist in Greece (Relocation pkg incl.)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in German and English, Experience in customer support is beneficial, Strong problem-solving skills, Ability to thrive in a dynamic environment, Commitment to customer satisfaction.

Key responsabilities:

Provide excellent customer support in German
Handle inquiries and complaints professionally
Maintain product knowledge for effective assistance
Document interactions for improvement
Collaborate with team members for quality enhancement

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a German Speaking Customer Support Specialist in Greece! With a fully paid relocation package, this position offers the perfect blend of professional growth and cultural experience in one of the world’s most beautiful countries.

As a German Speaking Customer Support Specialist, you will serve as the primary point of contact for our German-speaking clients, delivering exceptional support and assistance. Your focus on customer satisfaction and your ability to resolve issues effectively will be critical in fostering lasting relationships with our clients. If you are ready to take this exciting step in your career, we want to hear from you!

Responsibilities

Provide outstanding customer support to German-speaking clients through multiple channels.
Handle customer inquiries promptly, ensuring efficient and effective resolutions.
Address customer complaints with empathy and professionalism.
Maintain a strong understanding of our products and services to assist clients effectively.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance service quality and delivery.
Participate in ongoing training to develop your skills and knowledge.

Requirements

Fluent in German (both spoken and written) with excellent communication abilities.
Proficient in English for effective interaction.
Experience in customer support or a related role is beneficial.
Strong problem-solving skills and the ability to manage diverse customer inquiries.
Able to thrive in a dynamic and fast-paced environment.
Friendly and professional demeanor with a commitment to customer satisfaction.
Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits