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Finish Speaking Technical Support Agent-Remote in Greece (Relocation pkg incl.)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Finnish (spoken and written), Proficient in English (spoken and written), Experience in technical support or customer service is a plus, Strong troubleshooting and problem-solving skills, Ability to work independently in a remote setting.

Key responsabilities:

Provide technical support through phone, email, and chat
Troubleshoot and resolve diverse technical issues
Articulate solutions and guide clients effectively
Document customer interactions to enhance service quality
Collaborate with the support team to maintain service standards

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

Do you speak Finnish and have a flair for technology? Patrique Mercier Recruitment PT is excited to present an opportunity for a Finnish Speaking Technical Support Agent to work remotely while enjoying the stunning beauty and culture of Greece, with a comprehensive relocation package included! This role is perfect for those who are eager to utilize their language skills and technical knowledge to assist clients in need.

As a Finnish Speaking Technical Support Agent, you will play a crucial role in delivering exceptional customer support, responding to inquiries, and troubleshooting technical issues for our Finnish-speaking clientele. If you enjoy problem-solving and providing assistance, we would love to have you on our team as you embark on this unique adventure!

Responsibilities

Provide top-tier technical support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
Troubleshoot and resolve diverse technical issues while ensuring a positive customer experience.
Clearly articulate solutions and guide clients through the resolution process.
Stay updated on product knowledge and changes to accurately assist clients.
Document all customer interactions and feedback to enhance service quality.
Work collaboratively with the support team to maintain high service standards.
Engage in training sessions and skill development to improve your technical capabilities.

Requirements

Fluent in Finnish (both spoken and written) with outstanding communication skills.
Proficient in English, both spoken and written.
Experience in a technical support or customer service position is a plus.
Strong troubleshooting and problem-solving abilities.
Ability to work independently in a remote setting.
Proactive and customer-focused attitude with a dedication to helping others.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits