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Norwegian Speaking Customer Support for Transportation Services in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Norwegian (spoken and written), Proficient in English (spoken and written), Previous customer service experience, Experience in transportation sector preferred, Strong problem-solving skills.

Key responsabilities:

  • Assist customers via phone, email, and chat
  • Resolve customer queries related to transportation
  • Maintain knowledge of transportation services
  • Record and analyze customer interactions
  • Collaborate with peers for improved service

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join Patrique Mercier Recruitment PT as a Norwegian Speaking Customer Support Representative for Transportation Services in beautiful Greece! This exciting opportunity allows you to work remotely while providing essential support to our Norwegian-speaking clients.

In this role, you will facilitate effective communication between our clients and our transportation services, ensuring all inquiries are handled efficiently and professionally. If you're eager to advance your career in customer support and enjoy a vibrant lifestyle in Greece, we would love to hear from you!

Responsibilities
  • Assist Norwegian-speaking customers through various channels including phone, email, and live chat.
  • Resolve customer queries related to transportation services swiftly and accurately.
  • Maintain in-depth knowledge of transportation services to provide precise information.
  • Record and analyze customer interactions to improve service quality.
  • Collaborate with peers and other departments to enhance the customer experience.
  • Participate in ongoing training for personal and professional development.

Requirements

  • Fluent in Norwegian (both spoken and written) with excellent communication skills.
  • Proficient in English, both spoken and written.
  • Previous experience in customer service, particularly in the transportation sector, is advantageous.
  • Strong problem-solving skills with the ability to handle various customer situations.
  • A friendly, adaptable approach to customer support.
  • Willingness to work remotely and engage in team collaboration.
  • Open to relocating to Greece and experiencing a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Adaptability
  • Customer Service
  • Verbal Communication Skills

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