Dutch Speaking Customer Service Agent Position in Greece

Patrique Mercier Recruitment is dedicated to connecting talented individuals with exciting career opportunities that leverage their language skills. We are currently searching for a Dutch Speaking Customer Service Agent to join our vibrant team in Greece. This position offers you the opportunity to provide exceptional customer service while enjoying the beautiful surroundings and rich culture that Greece has to offer. If you are passionate about helping customers and ready for a new adventure, we would love to hear from you!

Responsibilities

• Deliver high-quality customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Address and resolve customer inquiries, complaints, and issues effectively and professionally.
• Assist customers with product-related questions and provide after-sales support.
• Accurately document customer interactions and maintain comprehensive records.
• Work collaboratively with team members to meet performance goals and enhance customer satisfaction.
• Share valuable insights and customer feedback with management to drive improvements.
• Contribute to the development of effective customer service processes.

Requirements

• Fluent in Dutch (native level) and proficient in English.
• Experience in customer service or a related role is preferred.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment and handle multiple tasks.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Familiarity with customer service software and tools (e.g., CRM systems).
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )