Offer summary
Qualifications:
Fluent in English, both written and spoken., High school diploma or equivalent., 1-2 years of Customer Support experience., Knowledge of online communication tools., Experience with CRM systems like Zendesk..Key responsabilities:
- Maintain a positive attitude toward customers.
- Respond to customer inquiries promptly.
- Acknowledge and resolve customer complaints.
- Process orders and keep interaction records.
- Provide professional customer support and satisfaction.