Offer summary

Qualifications:

Fluent in German and English, Experience in customer support preferred, Strong problem-solving skills, Ability to thrive in dynamic environment, Willingness to relocate to Greece.

Key responsabilities:

Provide high-quality customer support via phone, email, and chat.

Manage customer inquiries and resolve issues professionally.

Maintain knowledge of automotive products and services.

Document interactions to drive continuous improvement.

Collaborate with team members for service enhancement.

Job description

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a German Speaking Customer Support Specialist in the Automotive Industry, based in Greece! This role offers a unique chance to combine your expertise in customer service with your passion for the automotive sector, all while enjoying the vibrant lifestyle Greece has to offer.

As a German Speaking Customer Support Specialist, you will be the primary point of contact for our German-speaking clients within the automotive industry. Your role will involve providing exceptional support, addressing inquiries, and resolving issues to ensure a seamless customer experience. If you're enthusiastic about delivering top-notch service and are ready to embrace this rewarding opportunity, we would love to hear from you!

Responsibilities

Provide high-quality customer support to German-speaking clients in the automotive industry via phone, email, and chat.
Manage customer inquiries and effectively resolve issues with professionalism.
Maintain in-depth knowledge of our automotive products and services to assist clients accurately.
Document customer interactions and feedback to drive continuous improvement.
Collaborate with team members to enhance service quality and efficiency.
Engage in ongoing training and professional development initiatives.

Requirements

Fluent in German (both spoken and written) with excellent communication skills.
Proficient in English to facilitate effective interaction.
Experience in customer support, preferably within the automotive industry, is highly desirable.
Strong problem-solving skills and ability to manage a variety of customer inquiries.
Able to thrive in a fast-paced, dynamic work environment.
Friendly and professional demeanor with a strong commitment to customer satisfaction.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits