Job description

Patrique Mercier Recruitment PT is thrilled to offer a unique opportunity for a German Speaking Customer Support Specialist to join our team in Greece! This position comes with fully paid relocation, making it an ideal choice for those eager to take their career to new heights while enjoying the beautiful landscapes and rich culture of Greece.

As a German Speaking Customer Support Specialist, you will provide outstanding assistance to our German-speaking clients. Your role will involve addressing their inquiries, resolving issues, and ensuring a delightful customer experience. If you are passionate about helping others and ready for an exciting adventure, we want to hear from you!

Responsibilities

Deliver exceptional customer support to German-speaking clients through phone, email, and chat.
Manage customer inquiries efficiently and resolve issues promptly.
Provide clear and accurate information about our products and services.
Document customer interactions and feedback to enhance service quality.
Collaborate with colleagues to implement improvements for customer support.
Participate in training sessions for continuous professional development.

Requirements

Fluent in German (both spoken and written) with strong communication skills.
Proficient in English for effective interaction with team members.
Previous experience in customer support or a similar role is an advantage.
Excellent problem-solving skills and ability to manage a variety of customer inquiries.
Able to thrive in a fast-paced work environment.
Friendly and professional demeanor with a strong focus on customer satisfaction.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits