Offer summary
Qualifications:
Fluent in German (spoken and written), Proficient in English, Previous experience in customer support preferred, Excellent problem-solving skills, Ability to thrive in fast-paced environment.
Key responsabilities:
- Deliver exceptional support via phone, email, and chat.
- Manage customer inquiries and resolve issues promptly.
- Provide accurate information about products and services.
- Document interactions to improve service quality.
- Collaborate with colleagues for service enhancements.