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German Speaking Customer Support Specialist to Greece - Fully Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German (spoken and written), Proficient in English, Previous experience in customer support preferred, Excellent problem-solving skills, Ability to thrive in fast-paced environment.

Key responsabilities:

  • Deliver exceptional support via phone, email, and chat.
  • Manage customer inquiries and resolve issues promptly.
  • Provide accurate information about products and services.
  • Document interactions to improve service quality.
  • Collaborate with colleagues for service enhancements.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is thrilled to offer a unique opportunity for a German Speaking Customer Support Specialist to join our team in Greece! This position comes with fully paid relocation, making it an ideal choice for those eager to take their career to new heights while enjoying the beautiful landscapes and rich culture of Greece.

As a German Speaking Customer Support Specialist, you will provide outstanding assistance to our German-speaking clients. Your role will involve addressing their inquiries, resolving issues, and ensuring a delightful customer experience. If you are passionate about helping others and ready for an exciting adventure, we want to hear from you!

Responsibilities
  • Deliver exceptional customer support to German-speaking clients through phone, email, and chat.
  • Manage customer inquiries efficiently and resolve issues promptly.
  • Provide clear and accurate information about our products and services.
  • Document customer interactions and feedback to enhance service quality.
  • Collaborate with colleagues to implement improvements for customer support.
  • Participate in training sessions for continuous professional development.

Requirements

  • Fluent in German (both spoken and written) with strong communication skills.
  • Proficient in English for effective interaction with team members.
  • Previous experience in customer support or a similar role is an advantage.
  • Excellent problem-solving skills and ability to manage a variety of customer inquiries.
  • Able to thrive in a fast-paced work environment.
  • Friendly and professional demeanor with a strong focus on customer satisfaction.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Motivational Skills
  • Time Management
  • Verbal Communication Skills

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