Medical Intake at BruntWork

This is a remote position.

Schedule: Monday-Friday, 8:30am-5:00pm with 30 mins unpaid lunch Anaheim, California Time

Responsibilities:

• Answering incoming calls which is approximately 40 to 50 calls a day. 
  
• Addressing patient questions or concerns.
  
• Gathering personal information such as name, age, contact details, and insurance information.
  
• Recording medical history, including past illnesses, surgeries, medications, allergies, and family health history.
  
• Documenting current symptoms and health concerns.
  
• Verifying insurance coverage and eligibility.
  
• Entering collected information into the healthcare facility’s e-clinical work (ECW) system.
  
• Coordinating with other healthcare providers to ensure the patient's information is accurately conveyed
  
• Scheduling appointments
  
• Scheduling procedures and surgery
  
• Doing general medical office work and getting to know the tasks of a medical office
  

Requirements

• Minimal to Zero accent.
  
• Excellent English communication skills.
  
• Experience working with US clients.
  
• Experience in EHR/EMR tools.
  
• Background in E-clinical Works (ECW) is highly preferred but not required.
  
• At least 2 years of experience in healthcare account or medical field.
  
• Capable of handling heavy phone calls.
  
• Must be a leader, dedicated, and responsible
  
• Strong attention to detail and organization skills