EMEA Sales Engineer, Symantec & Carbon Black

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Job Description:

About Us
Join Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.

Role Summary
As a Sales Engineer, you will play a critical role in driving sales and delivering solutions by providing technical expertise, building strong client and partner relationships, and supporting our sales team. Your primary focus will be on understanding client needs, designing tailored cybersecurity solutions, and ensuring successful implementation and adoption.

Key Responsibilities

• Client Engagement:
  • Collaborate with the sales team to identify and qualify opportunities by understanding client requirements and challenges.
  • Conduct detailed technical presentations and product demonstrations to prospective clients.
  • Develop and maintain strong relationships with key stakeholders, ensuring ongoing engagement and satisfaction.
  • Provide technical leadership during trials, proof-of-concepts (POCs), and complex demos, ensuring alignment with client expectations.
  • Effectively communicate the value and benefits of Symantec’s and Carbon Black’s cybersecurity solutions.
• Solution Design and Delivery:
  • Work closely with clients to architect and design tailored cybersecurity solutions that address their specific needs.
  • Prepare detailed technical specifications and requirements documentation to support proposed solutions.
  • Oversee the implementation and deployment of cybersecurity solutions, ensuring successful integration and adoption.
  • Provide post-sales support and technical guidance to ensure client satisfaction and long-term success.
• Partner Collaboration:
  • Build and maintain strong relationships with key partners to understand their offerings and collaborate on joint opportunities.
  • Assist partners in technically qualifying solutions and providing the necessary support to drive sales.
  • Share knowledge and best practices with partners to enhance their ability to promote and implement our solutions.
• Internal Collaboration and Development:
  • Work closely with product management and development teams to provide feedback on client experiences and product enhancements.
  • Collaborate with marketing teams to develop and deliver effective sales enablement materials and campaigns.
  • Stay up-to-date with the latest cybersecurity trends, technologies, and best practices to maintain technical expertise.

Qualifications
Required:

• Bachelor's degree or global equivalent in Computer Science, Information Technology, or a related field.
• Proven experience in a sales engineering or technical pre-sales role within the cybersecurity sector.
• Strong understanding of cybersecurity principles, technologies, and solutions.
• Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.
• Ability to travel up to 50% of the time.
• Fluent in English
• Right to work in UK/Europe

Preferred:

• Industry certifications (e.g., CISSP, CEH, CISM, CompTIA Security+).
• Experience working with various cybersecurity products and solutions.
• Fluency in additional European languages.

Skills and Competencies

• Customer Focus:
  • Build effective relationships and exceed customer expectations.
  • Demonstrate deep understanding of cybersecurity solutions and how they address client needs.
• Technical Expertise:
  • Possess in-depth knowledge of cybersecurity technologies and best practices.
  • Ability to architect and design tailored solutions that meet client requirements.
• Effective Communication:
  • Deliver impactful and persuasive oral and written communications.
• Industry Knowledge:
  • Stay informed about industry trends, best practices, and competitive landscape.
• Problem Solving:
  • Strong analytical and problem-solving skills, with the ability to think creatively and propose innovative solutions.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• A dynamic, inclusive work environment with a focus on innovation and collaboration.

Join Us
If you are a strategic thinker with a passion for business development and innovation, we invite you to apply for the EMEA Business Development Manager position and be part of our dynamic team driving growth and success at Arrow.

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