Offer summary
Qualifications:
Bachelor's degree in Business Administration or Marketing (preferred), Experience in e-commerce operations and client success roles, Proficiency with Shopify, Amazon, eBay tools, Excellent written and verbal communication skills, Detail-oriented with strong organizational skills.
Key responsabilities:
- Manage daily e-commerce operations, including order processing and inventory management
- Facilitate timely professional email communication with clients
- Monitor customer journey issues and resolve efficiently
- Respond promptly to customer inquiries and provide guidance
- Collaborate with team members for process improvement