Offer summary

Qualifications:

Fluent in Dutch (spoken and written), Proficient in English, Previous customer service experience, Strong problem-solving abilities, Ability to work in a dynamic environment.

Key responsabilities:

Provide exemplary customer service to clients

Handle inquiries via phone, email, chat

Resolve complaints professionally

Maintain knowledge of products for assistance

Document interactions for improvement purposes

Job description

Patrique Mercier Recruitment PT is excited to announce an incredible opportunity for Dutch Speaking Customer Service Professionals to join our team in Greece, complete with a fully paid relocation package! This is your chance to work in a vibrant environment while enjoying the beautiful landscapes and rich culture that Greece has to offer.

In this role, you will be the first point of contact for our Dutch-speaking customers, providing them with exceptional service and support. Your responsibilities will include addressing inquiries, resolving issues, and ensuring a positive customer experience across various communication channels. This position is perfect for individuals who are dedicated to delivering outstanding service and are ready to embrace a thrilling new adventure in Greece. Join us and experience the benefits of a fully supported relocation process!

Responsibilities

Provide exemplary customer service to Dutch-speaking clients.
Handle customer inquiries via phone, email, and chat in a timely manner.
Effectively resolve customer complaints and issues with professionalism.
Maintain up-to-date knowledge of products and services to assist clients accurately.
Document customer interactions and feedback for improvement purposes.
Collaborate with team members to enhance overall service delivery.
Participate in ongoing training and development sessions to grow your skills.

Requirements