Dutch speaking customer service representative - Relocation to Greece

Patrique Mercier Recruitment is excited to offer a unique opportunity for a Dutch Speaking Customer Service Representative who is willing to relocate to Greece. If you are enthusiastic about customer service and fluent in Dutch, we would love to have you on our team!

In this role, you will provide top-notch support to our Dutch-speaking customers, addressing their inquiries, resolving issues, and ensuring a seamless customer experience. Your strong communication skills and dedication to service excellence will be invaluable in fostering customer loyalty.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch and English
• Provide detailed information about products, services, and order statuses
• Effectively resolve customer complaints with professionalism
• Document customer interactions accurately in our system
• Collaborate with team members and other departments to enhance service quality
• Stay updated on product knowledge and company policies to assist customers effectively

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer service is preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and a proactive approach
• Able to manage multiple tasks and prioritize effectively
• Detail-oriented with a focus on delivering high-quality service
• Comfortable using computer systems and customer service software

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus