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German Speaking Customer Service Agent in Greece - Free Relocation - Home Office

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece

Offer summary

Qualifications:

Fluent in German and proficient in English., Previous customer service experience preferred., Excellent verbal and written communication skills., Ability to work effectively remotely., Problem-solving skills with a customer-oriented mindset..

Key responsabilities:

Deliver exceptional support to German-speaking clients.
Address complaints and resolve customer inquiries professionally.
Assist with product information and after-sales support.
Maintain accurate records of customer interactions.
Collaborate with team members to enhance customer satisfaction.

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

Patrique Mercier Recruitment is a leader in connecting talented professionals with rewarding career opportunities that leverage their language skills. We are currently looking for a German Speaking Customer Service Agent to join our team in Greece. This role not only offers you the chance to engage with customers in your native language but also provides the flexibility of a home office and free relocation to an enchanting country known for its rich culture and stunning vistas. If you are passionate about delivering exceptional customer service and are ready to embark on a new journey, we would love to hear from you!

Responsibilities

Deliver exceptional customer support to German-speaking clients across multiple channels, including phone, email, and chat.
Address and resolve customer inquiries, complaints, and issues promptly and professionally.
Assist customers with product-related information and after-sales support.
Maintain accurate records of customer interactions and feedback.
Collaborate with team members to meet service performance targets and enhance overall customer satisfaction.
Provide insights and feedback on customer trends to management to inform service improvements.
Support the development of effective customer service processes.

Requirements

Fluent in German (native level) and proficient in English.
Previous experience in customer service or a related field is highly desirable.
Excellent verbal and written communication skills.
Ability to work effectively in a remote environment.
Strong problem-solving skills and a customer-oriented mindset.
Familiarity with customer service software and tools (e.g., CRM systems) is a plus.
Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits