Control Center Maintenance Engineer

Location:

Job ID:

Date Posted:

Company Name:

Profession (Job Category):

Job Schedule: 

Remote:

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic, self-motivated Control Center Maintenance Engineer for the MTA Main Operation Control Center in Baltimore, MD with troubleshooting expertise and knowledge of CBTC and ATS systems.

This individual will also be an expert in using various PTEs.  The Control Center Maintenance Engineer will serve as the primary troubleshooting and repair resource in the event of a system failure within a Hitachi subsystem.  The Control Center Maintenance Engineer will also assist the MTA in performing corrective maintenance actions and recovery operations.  This resource is tasked with execution and support of help desk, onsite and remote maintenance and will actively monitor system performance logs, string charts, event recording logs, and other data for diagnosis and resolution of issues.  In addition to assisting the customer with actual failures as they occur, the Control Center Maintenance Engineer will perform special testing and investigations as needed.

Accountabilities:

• Act as Hitachi’s primary onsite interface with MTA on operational matters
• Ensure the execution of help desk activities in alignment with contractual requirements
• Guarantee routine maintenance, LRU replacement and system health
• check task starting, performance and closing including associated logistics and spares activities
• Ensure onsite and remote maintenance procedures implementation
• Support field activities to include updates, changes, and testing
• Ensure the execution of starting, performance and closing of onsite and remote interventions
• Ensure trouble shooting execution and fault finding analysis
• Ensure monitoring and analysis of Reliability & Maintainability figures and operational performance of in-service equipment
• Ensure the update and maintenance of “as maintained“ software and hardware configurations
• Ensure the issuing of reporting for onsite and remote maintenance activities in alignment with contractual SLAs
• Identify, implement, and track support needs and system modifications
• Work collaboratively with the Engineering team to monitor and control activities leading to the successful implementation of engineering changes
• Monitor CBTC subsystems for failures, exceptions, and threshold issues
• Complete adherence to quality standards and procedures
• Develop technical reports and presentations for senior management as needed  
• Requires on‐call status
  • After hours and periodic shift work may occasionally be required
• Additional duties as assigned
• Escalate to Program Manager and SME (on-call services) if no solution is available

Required Skills/ Knowledge:

• ACSES II PTC, CBTC and back-office experience
• Interpersonal skills a must
• Self-motivated, goal oriented, task oriented, and able to follow written procedures
• Able to read and follow written procedures, network diagrams, wiring diagrams, and schematics 
• Strong problem solving/troubleshooting skills
• Experience in railroad signaling projects or maintenance
• Railway Safety Rules & Regulations
• Testing & fault finding
• Incident/accident investigation
• Knowledge of technologies
• Statistical analysis and “data management”
• Use of maintenance tools
• Windows and Unix server skills to include Command Prompt and Terminal commands
• Excellent Organizational skills
• Strong Leadership and Communication skills
• Solid documentation experience with Visio, Word, and Excel
• Field experience acceptable in lieu of lab experience  

Education / Qualifications:

• Bachelor’s degree in a technical area or equivalent technical background
• Three to five years of experience in maintenance activities or equivalent

Benefits:

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities. 

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to hrunitedstates@hitachirail.com.

Queries other than accommodation requests will not be responded to.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail