Offer summary
Qualifications:
BA/BS in relevant fields or equivalent experience, 15+ years of customer-centered research experience preferred, Experience with early adopters of GenAI use cases, Proven ability to influence product design, Portfolio demonstrating impactful research.
Key responsabilities:
- Lead the design lifecycle from discovery to adoption
- Engage customers to define user needs
- Partner with teams for data-driven recommendations
- Validate design through usability testing
- Mentor team members and promote best practices