Company Overview:
Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $10 billion in completed transactions to more than 5 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.
General Summary:
GovDeals is the leading online auction marketplace for the sale of surplus and confiscated items for government entities including city, county and state agencies as well as school boards and public utilities. The company has a ten-year record of strong growth with over 10,800 clients in 49 States & 6 Provinces of Canada. GovDeals is owned and operated by Liquidity Services Inc., a leading B2B marketplace company.
GovDeals is seeking a service-oriented self-starter to provide training and support to clients of their nationwide internet-based government online auction service. The candidate must be willing to travel 50% of the time. The successful candidate will be assigned an existing client base with the potential of adding many more additional clients.
Responsibilities:
· Provide onsite, telephone, email and internet training and support to assigned territory clients.
· Regular follow up to encourage additional utilization by the client.
· Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors.
· Attend large, high-profile conferences as required.
· On occasion, attend and present to prospective clients.
· Monitor assigned clients’ auction listings to ensure a high level of quality and sound auction practices.
· Work with the Director of Client Services to identify all inactive clients and help formulate a strategy to resell these clients on the usage of GovDeals.
· Provide onsite and in field services to Clients including cataloging, gathering descriptions, and photographing assets in various locations both indoor and outdoor in a variety of weather elements.
· Represent GovDeals to the government and public sector in a positive and professional manner.
Qualifications:
Education/ Experience:
· Associate’s degree and prior experience with government agencies preferred.
· 4+ years of hands-on technical account management/customer service experience.
Skills:
· Excellent written/verbal communication skills.
· Computer skills to include word processing, spreadsheet, email and internet usage.
· Must have a valid driver's license and clean driving record.
Ability:
· Candidate must reside in an area with access to high-speed internet service and cellular phone service.
Work Conditions:
Working remotely from home. Must be able to travel to client locations and provide onsite and in field services in both indoor and outdoor settings in a variety of weather elements and/or varied temperatures.
Location(s):
· Gurnee, IL
· Racine, WI
· Kenosha, WI
· South Bend, IN
Travel: 50% Travel
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.
Liquidity Services is an Equal Opportunity Employer
