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Intern/ Working Student Solutions Engineering (m/w/x)

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
Part time
Experience: 
Entry-level / graduate
Work from: 
Germany

Offer summary

Qualifications:

Enthusiasm for working in a startup, Interest in tech solutions and vocabulary, Experience in customer-facing roles (B2B SaaS preferred), Excellent communication skills, Fluent in German and English.

Key responsabilities:

  • Assist clients in creating business value.
  • Support stellar customer experience during onboarding.
  • Implement tools, metrics, and workflows for collaboration.
  • Drive knowledge management infrastructure proactively.
  • Collaborate with Head of Solutions and customer experience team.
Procuros logo
Procuros Startup https://procuros.io/
11 - 50 Employees
About Procuros
Procuros is building the new standard in B2B transactions connecting companies of all stages. Our mission is to enable innovative businesses to focus on their core mission by integrating and automating all B2B connections and transactions through the Procuros Integration Hub. We enable growth through flow. How it works: From tedious to transparent. We enable businesses to easily connect with their partners and manage all B2B operations. From friction to flow. No more manual data handling and errors. Hello, automated integrations. From process to progress. We empower innovative businesses to focus on their core mission by freeing up capacity from being stuck in processes. Since founding Procuros in the summer of 2021, we have raised $10M from outstanding VCs and angel investors and are building a strong team of A-players across all domains. True to our core belief, we do things wholeheartedly and empower our partners and employees to create growth - individually and economically. Join us on our mission to build the leading one-to-all platform helping businesses grow by enabling their transactions and connections to flow.
See more Procuros offers

Job description

YOUR MISSION
As our rockstar Working Student Solutions Engineering (m/w/x):
You’re available 20h/week. You will help shaping our startup from the ground up. The role is flexible and adjusted to your skills and interests as well as our business needs
YOUR TASKS
  • Help our clients to create business value from our products
  • Support us in delivering a stellar customer experience during our clients’ onboarding phase and ensure a positive launch, adoption, and expansion experience.
  • You will implement tools, metrics and workflows that will shape our internal as well as external collaboration
  • You will contribute to our ambition of being a learning organization and will proactively drive our knowledge management infrastructure
  • Collaborate and report to our Head of Solutions as well as the whole Customer Experience team
YOUR PROFILE
  • Enthusiasm to work for an early-stage VC-backed company
  • Interest in tech solutions and basic understanding of tech vocabulary
  • First experience working in a customer facing team (preferably in an earlier B2B role in SaaS)
  • Excellent communication skills and a customer-centric mindset
  • Structured work approach and the ability to organize yourself
  • Entrepreneurial spirit with a proactive and hands-on mentality
  • You are fluent in written and spoken German, English
We know — sometimes you can’t tick every box. We would still love to hear from you if you think you’re a good fit!
WHAT WE OFFER
  • Take ownership: Own your projects from day one. Join our VC-backed and fast-growing startup with high ambitions. We empower you to take on daring challenges and shape Procuros from the ground up
  • Be valued: We offer attractive compensation and opportunities to accelerate your career. Bring your whole self to work - our appreciative work culture builds on your unique character, skills, and talents
  • Grow and learn: At Procuros, you’ll find lots of possibilities for your personal and professional development - alongside a yearly learning budget, regular feedback
  • There’s more: Enjoy our offices in the heart of Berlin or Hamburg or 100% remote working, flexible working hours and 30 days annual leave. You get an Urban Sports Club membership, dedicated time for social projects, and of course free drinks and snacks
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About us
Procuros is on a mission to take the effort out of B2B transactions, enabling users to focus on the things that really matter. Businesses of all sizes use the Procuros Integration Hub to automate their operations. A single connection to our platform empowers our customers to automatically exchange trade transactions with all their partners - spending less time on manual data entry, they are enabled to focus on their core mission.

We are a lean, humble team with a strong bias to action and the drive to have an impact in a fast-paced environment. We are constantly adapting to change and newly won insights. True to our credo doing things wholeheartedly, we always go the extra mile - for our customers as much as for our colleagues. We offer flexible working hours and are building a hybrid team with most of us being located in Hamburg, Germany and others working remotely around Europe.

Procuros is backed by top tier investor firms like Point Nine (early investors in Delivery Hero, Revolut and Zendesk), Creandum (early investors in Spotify, Trade Republic and Klarna) and b2venture (early investors in DeepL, sumup, and raisin) as well as angels such as Denise Persson (CMO Snowflake), David Clarke (former CTO Workday), and Thijn Lamers (Adyen founding team).

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Project CollaborationUser Experience (UX)Technical TranslationKnowledge Management

Other Skills

  • Open Mindset
  • Verbal Communication Skills
  • Organizational Skills
  • Customer Service
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