Offer summary
Qualifications:
Very good communication skills in German, English (B1 level) for training, Experience in customer service/support is a plus, Strong problem-solving skills, Familiar with computer operating systems.Key responsabilities:
- Handle inbound and outbound calls/emails
- Provide first line of technical support
- Monitor and own cases until resolution
- Resolve tickets related to technical and data accuracy issues
- Communicate effectively with customers