Sales Operations Coordinator (Remote, East Coast)

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 

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Is "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment?

If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.

Dynatrace, the global leader in Software Intelligence, is looking for a Sales Coordinator to join our dynamic and motivated Sales Operations team. We need a smart, roll-up your sleeves type of individual who is willing to go the extra mile to support our growing sales team.

Responsibilities 

• Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales process, including internal processes and Salesforce inquiries.
• Coordinate with cross-functional teams (Finance, Product, Partners, Deal Desk and Legal to name a few) to ensure timely deal cycles.
• Proactively communicate status updates and “remove the noise” so that the sales team can focus on selling.
• Pursue and leverage feedback from Sales Team and other stakeholders in order to proactively collaborate with Sales Ops Leadership on process and systems improvements.
• Organize operational trainings and general cadences with Account Executives and Sales Management on an ongoing basis.

** Remote role if outside of Massachusetts. Hybrid if in Massachusetts.

Preferred requirements:

• 1-2 years of work experience, ideally in Sales, Sales Operations, Finance, or a related field.
• General understanding of Customer Relationship Software (CRM).
• Salesforce.com experience. 
• Proficient in Microsoft Package: Excel, PowerPoint, and Outlook.

To be successful in this role, we need someone who has...

• High energy, and driven self-starter who can learn on the fly and embrace change.
• Excellent time management and organizational skills, with the ability to manage multiple tasks and re-prioritize workflow, as necessary.
• Ability to remain professional and calm under tight deadlines and due dates, while remaining laser focused on attention to detail.
• Excellent interpersonal and collaboration skills in order to work efficiently within a team while having the ability to complete tasks and make decisions independently.
• Strong “customer first” attitude.
• Knack for finding solutions to problems.

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and rewards 

• The base salary range for this role is $XXX - $XXX (requested from comp). When determining your salary, we consider your experience, skills, education, and work location. 
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.  
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. 

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.