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Registrar Operations Coordinator (Remote)

Remote: 
Full Remote
Contract: 
Salary: 
35 - 52K yearly
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

High school diploma or equivalent required, Minimum of 5 years relevant experience, Proficient in Microsoft Office Suite, Bachelor’s degree preferred, 2 years higher education experience preferred.

Key responsabilities:

  • Manage student data integrity and attendance
  • Collaborate with Enrollment Services and process student admissions
  • Regulate course offerings and optimize faculty use
  • Communicate policy improvements and respond to internal inquiries
  • Conduct User Acceptance Testing and facilitate data gathering
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The University of Arizona Global Campus Education SME https://www.uagc.edu/
201 - 500 Employees
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Job description

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Your missions

The Registrar Operations Coordinator position is a full-time employment opportunity. The Registrar Operations Coordinator reports directly to the Registrar Operations Manager and indirectly to the Registrar Operations Analysts by accurate and timely completion of assigned tasks, providing superior customer service, fulfillment of all defined procedural requirements and reporting results to provide input for the Associate Registrar, Director of Student Records, Registrar Operations Manager, and Registrar Operations Analysts related to performance optimization. The Registrar Operations Coordinator works collaboratively with all staff to ensure the objectives of the university are achieved. 

 

Duties & Responsibilities:

  • Management of student data integrity: course attendance, course status history, dates of determination, student status history, and troubleshooting student number issues, among other items. 

  • Collaborate with Enrollment Services to review, quality check and promote perspective students into the Student Information System in order to be reviewed for admission into the University.   

  • Regulate course offering frequency and student volume to optimize faculty utilization and overall group size. 

  • Construct program scheduling tracks for streamlining the student registration process. 

  • Enforce course prerequisites as determined by university course catalog to ensure appropriate student progression through degree programs.

  • Directly respond to inquiries from internal departments and staff. 

  • Communicate ideas for policy and/or procedure improvements that contribute to the betterment of the university and improve the student experience. 

  • Continuously learn new skills and related technologies quickly to ensure effectiveness in a team-oriented environment. 

  • Notify student-facing staff of changes impacting student schedules or student standing due to university processes. 

  • Execute sound, independent decision making in situations where incomplete information is available. 

  • Responsible for monitoring departmental inboxes during assigned shifts and responding accordingly. 

  • Review and compile required documentation for attendance appeals and providing completed packet to the Attendance Appeal Committee for review. Process appeal accordingly based upon the committee’s decision. 

  • Responsible for User Acceptance Testing. 

  • Assist in gathering requested data during periodic reviews/audits. 

  • Uphold the mission and strategic objectives of the University of Arizona Global Campus. 

  • Provide ad-hoc reporting for various levels of management, as needed. 

  • Any other duties as assigned. 

Knowledge, Skills, and Abilities:

  • Knowledge of the educational environment and how training and education relates to the job market.
  • Demonstrated effective critical thinking and decision-making skills.
  • Excellent oral and written communication skills.
  • Proficient in Microsoft Office Suite (i.e. MS Word, MS Excel) with preference given to current version.

Minimum Qualifications:

  • High school diploma or high school diploma equivalency is required.

  • Minimum of 5 years of relevant experience, or equivalent combination of education and work experience. Demonstrated effective critical thinking and decision-making skills.  

 

Preferred Qualifications: 

  • Bachelor’s degree from a Regionally Accredited or approved Nationally Accredited Institution
    preferred. 

  • Five (5) years of customer service-related professional work experience preferred.

  • Two (2) years of post-secondary higher education work experience preferred.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!  

The University of Arizona has been recognized for our innovative work-life programs. 

Rate of Pay: $18.15 - $22.69

Compensation Type: Hourly at 1.0 full-time equivalence (FTE)

Grade: 4

Compensation Guidance:

The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting.  The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. 

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.  

Grade Range Minimum: $18.15

Grade Range Midpoint: $22.69

Grade Range Maximum: $27.22

Career Stream and Level: OC3

Job Family: Registration and Records

Job Function: Student Services

For more information regarding this position, please contact us at careers@uagc.edu. 

UAGC shall, in all solicitations or advertisements for all employees placed by or on behalf of UAGC, state that all applicants who are qualified will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, registered domestic partnership status, age, physical disability, mental disability, genetic information, gender identity, military or veteran status, service in the uniformed services, or any other consideration made unlawful by federal, state or local laws. 

 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Education
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service
  • Collaboration
  • Critical Thinking
  • Verbal Communication Skills
  • Microsoft Office
  • Problem Solving
  • Decision Making

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