Position Title: Manager, Retail Strategy & Analytics - Remote
About Our Team
We invite you to join a vibrant team of analysts dedicated to excellence in a collaborative work environment, where our strategic and technical insights empower a multi-billion-dollar retail sales business. As we navigate an exhilarating eCommerce and omnichannel journey, our team is pivotal in maintaining our market leadership and setting the stage for future advancements. Our commitment to delivering a seamless omnichannel experience across our digital platforms, contact center, and physical locations is anchored in our core values:
- Do the Right Thing: Upholding integrity and fostering a respectful and inclusive workplace.
- Put People First: Promoting associate development and ensuring an exceptional customer journey.
- Win Together: Valuing teamwork, learning from one another, and leveraging diverse expertise.
- Go for Greatness: Striving for continual improvement in our capabilities and offerings.
Position Overview
Role
In the role of Manager, Retail Strategy & Analytics, you will be integral in enhancing the car buying journey for our customers, leveraging your expertise in data, analytics, and strategic thinking. This position will allow you to work closely with key business partners across Product, Technology, and Operations, with a focus on critical areas such as:
- Web Strategy: Enhancing the search and financing experiences on our online platforms.
- Product Strategy: Streamlining online progression to facilitate the purchasing process.
- Customer Experience Center Strategy: Elevating service quality for remote vehicle shoppers.
- Sales Strategy: Improving the in-store experience for all customers.
- Business Operations Strategy: Optimizing the in-store transaction flow.
Key Responsibilities
- Serve as a strategic advisor, guiding partners in Product, Technology, and Operations.
- Collaborate across departments to align strategies with the overarching retail vision.
- Develop and refine analytical tools, including datasets, models, reports, and dashboards, to track and enhance business performance.
- Innovate and collaborate with partners to prioritize and execute on key initiatives.
- Design and analyze experiments to assess modifications in products and operations.
Required Skills And Qualifications
- Proven experience in problem-solving, strategic analysis, and both quantitative and qualitative methodologies.
- Familiarity with large-scale data analysis, with a readiness to learn tools such as SQL or Tableau.
- Ability to apply business and technical knowledge effectively to solve complex challenges.
- Strong communication skills to articulate intricate subjects to varied audiences.
- Passion for teamwork with analysts and business partners, contributing to both macro and micro-level strategies.
- Minimum of four years of experience in a relevant analytical or strategic position.
- Bachelor's degree with a solid academic foundation.
Work Location and Arrangement
This is a remote position with flexibility to work within 100 miles of one of our major offices, pending company approval.
Work Authorization
Candidates must be authorized to work in the United States on a full-time basis.
About Us
We are a leading player in the automotive retail sector, celebrated for our adherence to honesty, transparency, and integrity. Our innovative strategies in car buying and selling have positioned us as the largest used car retailer in the nation, operating over 200 locations with a dedicated workforce of more than 25,000 associates committed to outstanding customer service. We prioritize the professional growth of our associates and our involvement in the community, earning recognition as one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion
We are committed to cultivating a diverse and inclusive workplace where all employees feel valued and appreciated. We are an equal opportunity employer, and all qualified candidates will be evaluated for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability, or any other legally protected characteristic.
Employment Type: Full-Time
