Remote Insurance Support Customer Associate | WFH

Join Our Team as a Remote Insurance Customer Support Associate

We are excited to invite you to elevate your career as an Insurance Customer Support Associate in a dynamic and supportive remote environment. This position is perfect for individuals who are dedicated to delivering exceptional service and enhancing customer satisfaction.

Job Overview

As an integral member of our team, you will be tasked with providing outstanding support to our valued customers, ensuring their needs are met with accuracy and compassion.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via various communication channels.
• Conduct thorough research to resolve issues and provide accurate solutions to customer problems.
  
  

Required Skills

• A minimum of 6 months of experience in customer service.
• Strong commitment to confidentiality and ethical standards in handling sensitive information.
• Proficient in utilizing technology and computer systems effectively.
• Reliable high-speed internet connection (minimum of 15 Mbps).
• A USB wired headset is preferred for optimal communication, with the option to use your own (Bluetooth headsets are not permitted).
• A smartphone or device with iOS or Android for daily access and log-in.
  
  

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment while managing multiple responsibilities.
  
  

Career Growth Opportunities

From your first day, you will benefit from comprehensive training, ongoing coaching, and access to a wealth of resources aimed at fostering your professional development and career advancement.

Company Culture And Values

We pride ourselves on cultivating a welcoming and inclusive workplace that values diversity and community engagement. We are committed to empowering our employees by reflecting the diverse communities we serve.

Compensation And Benefits

• Competitive hourly pay ranging from \(14 to \)17, with opportunities for performance-based bonuses.
• A robust benefits package that may include paid time off, tuition reimbursement, and wellness incentives.
  
  

At our company, your growth and success are our top priorities. We look forward to welcoming talented individuals who are eager to make a positive impact in the lives of our customers.

Employment Type: Full-Time