About The Role
Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our warehouse facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As an Associate Photo Retoucher, you will process, edit and prepare product imagery for our website. If you are a self-motivated individual who thrives in a fast-paced, quota-driven environment, this could be the perfect match!
What You Get To Do Every Day
- Process, edit, and prepare all imagery shot for the web, achieving hourly and daily quota requirements.
- Runs quality control on raw images and retouches jpg images to match visual standards of each item type.
- Batch color corrects raw product images.
- Composites images to scale.
- Evaluates quality of color correction and retouching actualized during other workflows.
- Ensures all products in the pipeline, including exceptions, have been addressed appropriately.
- Timely meets deadlines and goals.
- Assess and report issues, as needed.
- Ensure product is handled to the highest quality standards.
- Other duties as assigned.
What You Bring To The Role
Minimum Requirements:
- Proficiency with Mac iOS, Adobe Photoshop, Lightroom, and Bridge
- Proven ability to excel in a high-volume, repetitive, quota-driven environment
- Self-reliant, proactive and a drive to achieve results
- Communicates clearly and articulately
- Exceptional attention to detail and organization skills
- Excellent color vision
- Able to apply sound judgment while working independently, and as part of a team, within tight timelines.
- Ability to read and write in English
- Ability to work weekends as needed
Preferred Requirements:
- Experience using a Wacom tablet for retouching
Compensation, Benefits, + Perks
- Hourly base pay + incentive pay based on performance/quota targets achieved. Applicable to employees who work a minimum of 40 hours per month.
- $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
- Employee Stock Purchase Plan (purchase stock at discounted rates)
- 401K (with company matching up to $1000)
- Medical, Dental & Vision Insurance
- Paid parental leave
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
- State of the art, climate-controlled warehouse facility
The expected hourly rate for this role is 16.5-16.5. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
