Offer summary
Qualifications:
High school diploma required., Minimum 6 months contact center experience., Fluency in French and English required., Experience with CRM database and cloud systems., Eligibility to work in Canada..Key responsabilities:
- Answer inbound calls and assess needs.
- Complete electronic forms and take notes.
- Make outbound calls and relay messages.
- Ensure timely call processing and confidentiality.
- Communicate effectively with various stakeholders.