Offer summary
Qualifications:
IT-oriented training or computer science degree, Experience with ITSM tools like Ivanti, Knowledge of ITIL framework and service management, Experience in IT systems integration, Proficient in Windows, Linux, network infrastructure.
Key responsabilities:
- Planning and implementing Ivanti ITSM solutions
- Advising clients on best practices and technologies
- Conducting workshops and product training
- Preparing technical documentation and reports
- Analyzing current IT services for improvements