Job Summary
JOB DESCRIPTION
The role of a Training Consultant at Argano 4 Microsoft is to bridge the gap between the technical expertise of Argano and the functional, working needs of our clients. Throughout the lifespan of a project, training consultants plan for training, develop custom training content, and deliver training to users within the context of Dynamics 365 Finance & Supply Chain Management (F&SC)
Planning for training includes consulting on industry best practices, making informed training recommendations, and developing the best training strategy for the client. Consultants will need to be able to evaluate training needs, have conversations with clients in various industries, and be flexible to modify training plans as required.
The key component of this role will be to develop custom D365 F&SC training materials for each client’s customized solution and then to train client trainers or end users with the materials created. This involves close work and knowledge transfer with functional and technical consultants on the project to understand the customizations that have been made to the standard D365 F&SC platform. Training deliverables are then made for the client and often include instructor PowerPoint slide decks, classroom labs for hands-on practice, quick reference guides, competency test questions, and/or the creation of training videos to be used in clients’ Learning Management Systems (LMS).
At Argano 4 Microsoft, we are always learning and growing as the technology sector is constantly advancing. Training Consultants will have the opportunity to maintain an up-to-date understanding of Dynamics 365 Business Applications while increasing their knowledge of various industry sectors by learning and teaching about each client’s system. We hope you choose to join us and this expanding industry.
Responsibilities
- Support and deliver customized D365 F&SC software training on topics related to supply chain, finance, and projects.
- Develop custom training materials and train client trainers or users with the materials we have created.
- Collaborate closely with functional and technical consultants to understand the customizations made to the F&SC platform.
- Deliver training sessions both in-person and virtually.
- Provide guidance and mentorship to Associate Training Consultants.
Education
MINIMUM AND/OR PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Education, Instructional Design, or a related field is preferred.
Experience
We are looking for candidates who are knowledgeable about Dynamics 365 Finance & Supply Chain Management (F&SC) with an aptitude for creating polished documentation and patiently teaching others. Candidates should have an innate desire to learn new software processes and then take their knowledge to help others learn through exceptional documentation and training delivery. If you enjoy helping people learn how to navigate complex software, then this role is an ideal fit for you!
Skill Requirements
Ideal candidates will have:
- Technical aptitude and knowledge of topics related to F&SC, such as Financial Management, Supply Chain Processes, Inventory Management, Warehouse Management, and Production.
- Working knowledge of other topics in the Microsoft Dynamics 365 Business Applications suite, such as Finance, Operations, Supply Chain Management, Power BI, Dynamics System Administration, or the ability to learn.
- Ability to manage multiple clients and deliverables simultaneously.
- Strong presentation skills for software training.
- Ability to translate technical concepts into non-technical language and deliver information clearly and logically.
- Strong planning and organizational skills.
- Active listening and empathy skills.
Other Desired Attributes
- Experience with large-scale deployments of ERP software solutions, preferably Dynamics 365 F&SC.
- Ability to adhere to tight deadlines and effectively prioritize multiple requests.
- Collaborative team player.
- Superior critical thinking and problem-solving skills.
- Strong attention to detail.
- Must have a valid driver's license.
- Must have a valid passport.
About Us
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
